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Quality Service For Customers

One thing that I learned from owning and operating a business for 10 years is you have to give your customers what they deserve, and that is excellent customer service. I have tried a lot of ways to do business in my country. I have done outsourcing strategies such as sourcing from China, exporting goods to Thailand, importing from Korea, etc. and of course, selling my products to my fellowmen. Building customer loyalty is extremely important because the repeat customers or those who are willing to recommend you to their family and friends will be your business' key to expansion. Of course, you don't just know where the money will come from. Although money is extremely important in business, you should always keep in mind to establish good relationship with your customers.

If you can show your genuine concern to your customer, that's the time that you can build customer loyalty. You can acquire customers for life with your service. Another secret that you can apply to your business is providing real customer service. If you hear that your competitors are treating your customers badly, that does not mean that just because everyone is doing it, you can do it too. You have to be creative. If you can, you should personalize your service for your customers so they will feel that they are important to you and you took the time to go out of your way to serve them. Even if your customers have different personalities and preferences, you should still go the extra mile for each of them. I repeat, be creative and resourceful! Get to know your customers personally (if you can) and recognize their needs as individuals.



Don't be the product, buy the product!